This Privacy Policy explains how SC Pronto LLC ("SC Pronto," "we," "us," or "our"), located at [Business Address, Pennsylvania], collects, uses, and protects information when you visit scpronto.com, contact us, or use our services.
If you opt in to receive text messages, we use your phone number only to send the messages you requested (such as appointment confirmations, reminders, or replies). We do not sell your information, and we do not share your mobile information with third parties or affiliates for marketing or promotional purposes. You can opt out at any time by replying STOP. Reply HELP for help. See our SMS Consent page for details.
We share information only with service providers that help us operate (for example, telephony, calendar, CRM, and hosting providers such as Twilio, Vapi, GoHighLevel, and Google), under agreements that require them to protect it. We may disclose information if required by law. We do not sell your personal information.
We keep information only as long as needed to provide our services and meet legal obligations, then delete or anonymize it. We use reasonable technical and organizational safeguards to protect your data, though no method of transmission is 100% secure.
You may request access to, correction of, or deletion of your personal information by emailing stefano@scpronto.com. You can unsubscribe from emails using the link in any message and stop texts by replying STOP.
Some calls may be recorded or transcribed to provide and improve our services. Pennsylvania is a two-party consent state; where required, callers are notified that the call may be recorded.
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
We may update this policy from time to time. The "last updated" date above reflects the latest version.
Questions? Email stefano@scpronto.com.